Franks Great Outdoors Reviews

Franks Great Outdoors has an overall rating of 3.9 based on 17 reviews. Customer feedback on Franks Great Outdoors is mixed.

3.9/5.0

17 reviews

5 Stars

9

4 Stars

3

3 Stars

6

2 Stars

1

1 Star

1

All Franks Great Outdoors Reviews (17)
LEJEUNE
May 15, 2026
"The rewards stack up faster than I expected"
I started getting points back quickly, which was a nice surprise. It’s not something I was really thinking about at first, but it adds up. Just a cool little perk to have while using it
marjoriewhitley7145
May 09, 2026
"Customer service did eventually answer my question, but…"
Customer service did eventually answer my question, but it took longer than I expected for something simple. What bothered me more was the tone, it kind of felt like they were talking down to me instead of just helping. Not the worst experience, but definitely not great either.
hello_cheryl629
May 06, 2026
"Good experience overall, shipping gave me pause"
I ordered from Franks Great Outdoors everything went smoothly. The site was easy enough to figure out, my order showed up without any problems, and the packing was solid. I remember thinking, okay, nice, nothing to complain about here. The only thing that made me hesitate a bit was the shipping cost. It wasn’t outrageous or anything, but it was a little higher than I expected for what I bought. So yeah, I’m giving it 4 stars for that reason. If the item price is good, I’d definitely order from them again.
janice.Balfour
April 15, 2026
"I ordered from Franks and, i wasn’t..."
I ordered from Franks and, i wasn’t totally sure what to expect, but the item ended up matching the description really well. The size, color, and little details all seemed right. No weird surprises when it arrived, which was nice
michael1980
April 15, 2026
"I only used the site for a little…"
I only used the site for a little while, so I can’t really speak for every page or feature, but my experience was smooth. The pages I opened loaded fine, and the menu was easy to follow, so I didn’t have to click around a bunch to find what I needed. Checkout was straightforward too. Nothing super fancy, but it seemed to work like it should.
lucinda_Simmons82
April 02, 2026
"Order was spot on"
My order showed up with the exact lures and sizes I picked, no missing stuff and no weird swaps. it’s nice when a shop doesn’t screw it up like a bunch of clowns. Simple: they got it right.
john_Lassiter72
March 28, 2026
"I ordered a jacket from Frank’s…"
I ordered a jacket from Frank’s Great Outdoors and realized quickly that I’d gone with the wrong size. I was already expecting the usual return hassle, but it ended up being way easier than I thought. I followed the return steps, asked for an exchange instead of a refund, and everything moved along smoothly. They kept me updated by email, which was nice, and before long the new size showed up at my door faster than I expected. Returns can be such a pain, but this one really wasn’t. I’d definitely feel good ordering from them again.
hello_heather860
March 26, 2026
"They Actually Had Everything I Needed"
I was kind of surprised that everything was in stock. I’ve had so many times where I go looking for one thing and half the shelves are empty, but not here. They had the basics, the specific items I came in for, and even a few extra things I didn’t expect to find. Like, if you needed cleaning supplies, snacks, toiletries, batteries, or random household stuff, it was all there. Made the whole trip super easy
FlorenceFleming_26
March 17, 2026
"Showed up faster than expected"
I ordered from franksgreatoutdoors and honestly — it shipped really quick. The package got here a couple days earlier than I thought it would, which was a nice surprise. No problems at all, happy with how fast everything came.
hello_tracy503
March 10, 2026
"Transfer took way longer than expected"
I used them for a firearm transfer, and it ended up being more of a hassle than I expected. The tracking showed the gun was delivered, but then I literally didn’t hear anything for days.

When I finally called to check on it, I got different answers about whether it had even been checked in yet. The transfer fee itself was fine, but the communication was frustrating.

Pickup went okay once everything finally got sorted out, but the whole process just felt slow and disorganized. I’d probably look somewhere else next time I need a transfer done.
MONCRIEF
February 18, 2026
"Prices Feel Too High"
To be fair, the place isn’t terrible or anything, but I just didn’t feel like the prices were worth it. For what you get, it felt a bit overpriced to me.
bernardkodadek0355
February 13, 2026
"Refund came through"
I wasnt sure how long it would take, but I got my refund okay in the end. Straightforward overall.
Michael_maxey86
February 11, 2026
"Sizing was actually spot on"
I ordered a hoodie and a pair of fishing pants from Franks Great Outdoors, both fit just like the size chart said they would. I’m always a little nervous ordering clothes online, because who knows what “true to size” even means half the time, but this was a nice surprise. The hoodie wasn’t too snug, the pants length was right where I expected, and nothing felt off when I tried everything on. No weird surprises, which is always a win. I’m happy with the order and would definitely buy clothes from them again.
john.Ross
February 03, 2026
"I stopped in to pick up some..."
I stopped in to pick up some fishing gear and ended up wandering around a bit. The store was clean, easy enough to find your way around, and the staff was helpful without hovering, which is always appreciated. Found what I needed quickly, and the prices seemed reasonable for what it was. If you’re looking for basic outdoor stuff, it’s a common-sense place to check out. I’d go back...
richardbotta3563
January 24, 2026
"Helpful, but a little confusing"
It was helpful overall, but some of the advice felt mixed. I got what I needed, just not as clearly as I hoped.
loretta-Peterson
January 13, 2026
"I thought they had a solid…"
I thought they had a solid mix of outdoor gear, especially if you’re into fishing or hunting. I did spot a few brands I already like, which was nice. That said, some items and sizes were out of stock when I looked, and the overall selection felt a little smaller than I expected. Maybe I just caught it at a bad time? It wasn’t a bad experience at all, but I did end up checking other places for a couple of things.
joseph-Allis
December 19, 2025
"Updates were kind of just okay"
The order tracking was alright, but the updates came a little late. Not a huge issue, just one of those things where I was checking this and that and waiting to see what was going on.
suzanne1999
December 06, 2025
"Curbside Pickup Was Fine, But I Had to Follow Up"
Curbside pickup was convenient for the most part, but after I checked in, I ended up waiting longer than I expected. After a while, I had to call or check in again to see what was going on, which was a little frustrating since the whole point is for it to be quick and easy. The staff member who finally came out was nice, and my order was correct, so I appreciate that. It wasn’t a terrible experience, but the wait definitely made it feel less smooth than it should’ve been.
alice_Duty81
December 03, 2025
"Item was okay, but the packaging wasn’t great"
The stuff inside was fine and nothing seemed damaged, but the packaging showed up dented. It kind of made the whole delivery feel careless, even though the actual product was okay.
harrietmurphy4478
November 27, 2025
"Decent jacket, but I’m a little confused by the stitching"
For the price, the jacket seems okay overall. It feels sturdy when I wear it, so I thought it was going to hold up really well. But after wearing it a few times, I noticed some of the stitching looked kind of messy, which confused me a bit because the rest of the jacket feels solid. Not terrible, just a little unexpected.
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